Although our packages normally take between 3-5 working days to reach European/ROW destinations, this can occasionally be a little longer due to postal delays. Royal Mail ask us to allow up to 28 working days for packages to arrive before we can raise a package as either lost or stolen. Could we please ask for your continued patience to see if the package either arrives with you or is returned to us here. If the package is returned to us, then we can help set up a re-delivery for you.